Our service will help your inmate to call your mobile at any time with reduced rate as he or she will be calling local number instead of your mobile number directly. The calls can be much cheaper with PrisonTele!
Our service will help you significantly reduce cost of calls from your inmate. You will get from us a land-line number, which is cheaper for your inmate to dial. The number will ring on your mobile - any time, anywhere.
Calls to mobile number from most of the prisons is in the range of 25p-50p per minute (depends on the time of the day). However, to call a landline, calls can cost as little as 10p a minute. During one 10min call the prisoner can save £4!
To receive calls from your inmate you must first:
Give the PrisonTele number to the inmate (in a letter/email, during a visit, on the phone);
Tell to register the PrisonTele phone number on a PIN list;
When an inmate calls you on the PrisonTele local number the call will be connected directly to your mobile number which you have selected to receive your calls on.
Yes, the prisoner credit is used however due to the fact PrisonTele number is a landline number, the overall cost of the call is much lower compared to the rate from inside the prison to your mobile directly.
Yes, you do. PrisonTele allows you to speak at the lowest rate, but doesn’t replace the prison phone line itself.
Absolutely! You can add more numbers to your account. Please note each additional number will cost you small monthly fee according to the current pricing.
Please contact us to get it done.
Yes, you have to tell your inmate to register new PrisonTele number on his/her PIN list as any other number he/she wants to dial.
Just contact our support team to change the configuration of your PrisonTele number and start receiving calls on your new number.
This will not affect the service at all. He/she can still call the same PrisonTele number to reach you on your mobile.
PrisonTele is offering unlimited plan so you can talk for as long as you need. Your plan expiration date is visible for you in the web portal.
Your account will be automatically closed in case you don't extend your plan. You can also ask our team to close your account with immediately effect at any time.
Our unlimited plan can be used only with UK mobile number forwarding however we have other options for you as well. Please contact us to get more details.
You can use credit/debit card to pay for PrisonTele sign-up and top-up.